Refund and Return Policy
We want you to love what you ordered! If something isn’t quite right, here’s how we handle returns.
Our return policy lasts 30 days from the purchase date. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible, your item must be unused and in the same condition that you received it.
If you have any issues, please reach out.
To initiate a return, please contact our customer service team at support@ourstore.com. We’ll guide you through the process to make it easy for you.
Your satisfaction is important to us.
Once your return is received, we will notify you about the status of your refund. If approved, your refund will be processed immediately and a credit will be applied to your credit card or original method of payment.